Shipping Policy

Shipping Policy – Paw Store

Thank you for shopping with Paw Store! We’re dedicated to ensuring that your pet products arrive safely and on time. Below is everything you need to know about how shipping works with us.

Once your order is placed, we require a processing period of 1 to 3 business days. During this time, we verify your payment, prepare your items, and hand them off to our shipping partners. Please note that orders placed on weekends or holidays will begin processing on the next business day.

After your order has been processed, the estimated shipping time is 4 to 9 business days, depending on your location. We work with reliable carriers to get your order delivered as quickly as possible. However, please keep in mind that these are estimated delivery times and not guaranteed.

Occasionally, deliveries may be delayed due to circumstances beyond our control. These may include severe weather conditions, customs processing, unexpected carrier delays, or periods of high shipping volume. While these situations are rare, we appreciate your patience and understanding should they occur.

As soon as your order has shipped, you will receive a confirmation email that includes a tracking number. You can use this number to monitor the status of your shipment and see its expected delivery date. If you do not receive tracking information within 5 business days after placing your order, please don’t hesitate to reach out to us.

If you have any questions or concerns about your shipment, we’re here to help. Please contact us by email at support@pawwstore.co.uk or through our Contact Us page on the website. We’re always happy to assist you.

Thank you for choosing Paw Store. We’re proud to be your trusted source for quality pet products and appreciate your support!